PERSONNEL

• Employment Contracts
• Policies and Procedures
• Workplace Mediation
• Appraisals

EMPLOYMENT LAW

• General training for all managers and staff
• Assistance with legal/employee issues
• Ongoing advice and support to prevent issues arising

RECRUITMENT

• Job descriptions, evaluations and person profiles
• Selection screening
• Interview training and coaching techniques for managers

FEEDBACK AND COACHING

• “On The Job” coaching and training
• Training to deliver “effective feedback”
• Workplace Mediation
• Mentoring for managers

ORGANISATIONAL CHANGE

• Defining and implementing strategies
• Management of the “Change Management” process
• Devising and implementing effective measurements
• Employee and Customer Surveys

RESOURCE MANAGEMENT

• Development and implementation of an effective appraisal system
• Succession Planning
• Competence and attitude evaluation and analysis

MANAGEMENT DEVELOPMENT

• Business planning skills
• Motivation and leadership skills
• Effective team building

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